Terms & Conditions

These Terms & Conditions govern your use of the Brandvisualstudio website and our design services. By using this site or engaging our services, you agree to these terms.

Introduction

Brandvisualstudio provides graphic design, branding and UI/UX design services. These terms outline the conditions under which we deliver our services and how you may use our website.

Website Use

You may use this website for personal or business purposes to learn about our services and contact us. You may not use this site for any illegal purpose, attempt to interfere with the site's operation or access restricted areas without authorisation.

Design Services

Our design services are provided on a project basis. The scope, deliverables, timeline and pricing for each project are confirmed in writing before work begins. We reserve the right to decline any project at our discretion.

Indicative Pricing

All prices displayed on this website are indicative starting prices in AUD. Final quotes depend on project scope, complexity, deliverables, timeline and revision requirements. We will provide a written quote before any work commences.

Project Quotes

A project quote is valid for the period specified in the quote. If you request changes to the scope after the quote is issued, we may need to revise the pricing. Any changes to the quote will be confirmed in writing.

Deposits and Payments

Payment terms are agreed for each project and outlined in your quote. Typically, a deposit is required before work begins, with the balance due on completion. Late payments may delay the delivery of final files.

Project Timelines

Project timelines are estimated based on the agreed scope. Delays may occur if you provide feedback late, request additional work or if circumstances beyond our control arise. We will communicate any timeline changes promptly.

Revisions and Amendments

Each project includes an agreed number of revision rounds. Revisions beyond the included rounds are charged separately and quoted in advance. We will not proceed with additional work without your approval.

Client Responsibilities

You are responsible for providing accurate information, timely feedback and any materials required for the project. Delays caused by the client may affect timelines and incur additional charges.

Intellectual Property

Copyright and intellectual property rights in the final deliverables are transferred to you upon full payment, unless otherwise agreed. Until full payment is received, all design work remains the property of Brandvisualstudio.

Copyright and Licensing

Third-party fonts, stock imagery and other resources are subject to their own licence terms. We ensure that any resources used in your project are licensed for the intended use. You may be required to obtain additional licences for certain uses.

Source Files and Deliverables

The specific deliverables and file formats are agreed in your project brief. Source files may be included as part of the package or provided as an additional service. This is confirmed before work begins.

Portfolio Usage

We reserve the right to display completed work in our portfolio, on our website and in marketing materials. If you require confidentiality, this must be agreed in writing before the project starts.

Cancellations

If you cancel a project after work has begun, you will be charged for work completed up to the cancellation date. Deposits are non-refundable unless otherwise agreed in writing.

Refunds

Refunds are not provided for completed work or for work that has been partially completed and cancelled by the client. If we are unable to complete a project due to circumstances on our side, we will refund any payments made for work not delivered.

Limitation of Liability

To the maximum extent permitted by law, Brandvisualstudio is not liable for any indirect, incidental or consequential damages arising from the use of our services or this website. Our total liability is limited to the amount paid for the specific project.

Australian Consumer Law

These terms do not exclude, restrict or modify any consumer guarantees under the Australian Consumer Law. If you are a consumer, you may be entitled to remedies for goods or services that fail to meet consumer guarantees.

Contact Information

If you have questions about these Terms & Conditions, please contact us:

Email: brandvisualstudio@gmail.com
Phone: +61 431 716 111
Address: 18D Joy Ave, Burleigh Waters QLD 4220, Australia